Return and Refund Policy

 Return requests must be submitted within 7 days of receipt of purchased item(s). Refund eligible returns include items which arrive damaged or broken, items which do not match photos and descriptions listed in the shop, or items which are otherwise unusable. Return postage is the responsibility of the customer and returned items must be in their original packaging, unused, and in the same condition in which they were received. Items which are damaged during the return shipment are not eligible for refund or replacement.

No refunds or returns will be accepted on custom orders or digital downloads. 

You as the customer are responsible for verifying final artwork and design images, as well as correct spelling and grammar. 

Upon approval, My Circus and My Monkeys  will not be held responsible for typos, color variations (eg screen differences), or overlooked errors once work has begun.